A woman posted a video to Twitter over the weekend of a broken animatronic character during a ride at a Disney theme park.

Apparently it happened on The Little Mermaid: Ariel’s Undersea Adventure at Disney’s California Adventure.  In the video, Ursula’s head is hanging off her body as she sings and moves back and forth.

And in the background, you can hear a little kid say “it’s broken!”

This happened today which caught me off guard because Disney is usually so critical over things like this😂 #offwithherhead ! pic.twitter.com/biGGYG6ec2

— M Lilah (@dizzzymissy) January 28, 2018